These data were collected in Goma city/DRC by a team from Hope Medical Centre in support of LSHTM team (Dr Mateus Kambale Sahani and prof Susannah Mayhew). Collection was done by an administered survey questionnaire to the community members to explore how humanitarian international organizations operating in Goma city have engaged with the community members to support them coping with the COVID-19 pandemic. The dataset has 16 variables which are all categorical except the participant ID. It contains both independent variables which are the participants' general characteristics (such age group, social group, sex, level of education), and dependent variables which are directly related to interventions from humanitarian organisations or judgement by the community members.